Have You Received A Phishing E-Mail - Some Helpful Suggestions And Steps To Be Protected

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Have You Received A Phishing E-Mail - Some Helpful Suggestions And Steps To Be Protected

If you use e-mail at all you no doubt have received a phishing email or 2 or more. Most times you'll receive more. I know I receive many every week even with filters on my e-mail accounts. So what do you do with them?

If you've received a phishing email, also known as a spoofing email, by someone trying to get your personal info illegally, follow these steps for ways to report the phishing e-mail:

A. Do not respond to the email. Instead, forward it to the company involved. For instance, if you get a phishing e-mail from somebody claiming to be from eBay, you must forward the e-mail to eBay's security department. The email address to use is spoof@ebay.com per the eBay site information listed at http://pages.ebay.com/help/account/questions/email-from-ebay.html

B. Do not click on any links in the email. If you wish to visit the website where the e-mail apparently originated, type that site's address directly into your browser. If you have a relationship with them and they do need some information from you, a request for that information should be accessible in your account.

C. Don't call any telephone numbers listed in the e-mail. These might be just one more attempt to obtain your personal information. Look up the appropriate phone numbers on the company's site.

D. If at any time while you are viewing the email, a pop-up box appears asking you to enter personal info, overlook it.

E. Forward the phishing email to the Anti-Phishing Working Group at reportphishing@antiphishing.org. Follow the instructions here: http://www.antiphishing.org/report_phishing.html.

F. Before entering personal information on any site, verify that it has a security certificate. Look for a closed lock icon on your Web browser. This implies any info you enter will be encrypted before being sent.

Actually I've failed to make purchases I wanted on web sites which do not have this security on their ordering pages. It is definitely something you should look for and can also be identified by the addition of an 's' to the beginning of the url. Rather than http://www.somesite.com, it would be https://www.somesite.com.

G. Install phishing filters onto your PC and keep them updated frequently. The filters will prevent you from entering personal info if you visit a site known for phishing and will warn you when you visit sites which look suspicious.

If you're already the victim of identity theft, the first thing you should do is to change all of your online passwords and check the history of all your web accounts to see if there is any fraudulent activity. After securing your passwords, you must contact the organizations and, if required, arrange for new accounts and credit cards.

Additionally you should file an identity theft complaint with the Federal Trade Commission at their FTC Complaint Assistant site. However, be aware that the "FTC does not resolve individual consumer complaints" but your complaint may result in prosecution of the persons who sent out that phishing email.

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